Friday 25 January 2013

Nancy Xiao


Hello everyone,

I am Nancy who is a girl from Mainland China. Before I come in Hong Kong, I had four years of study in Wuhan, Hubei province and one-year working experience in my hometown. During the time of working, I did the same job like customer service office in two different companies. About this job, I guess it has a strong relationship with collaboration. For example, I am a team member about deal specifically with customers’ complaints, so we often share our experience about how to communicate with customers and then make customers feel satisfaction. Therefore, collaboration is an important factor in our daily work and helps us reach the suitable outcome.